Be confident in the way you manage and capture your supporter consents and preferences to improve supporter engagement

Using our preference and consent management platform we can help you empower your supporters to decide when and how they want you to contact them. Using DataGuard you can consolidate and centralise your supporter data giving you a single source of truth to develop authentic relationships with personalised communications to drive opt-ins, boost engagement, increase brand trust and ensure compliance. DataGuard can integrate with your CRM, supporter account pages, and call centre operation centres.

Collect consent and preference details from your sign-up page so you can build relevant and authentic relationships with new supporters

  • A sign-up widget can be easily embedded into your registration page.
  • No need to have a supporter record in advance.
  • Review the quality of information collected at sign up and filter before you use it.

Build trust by delivering a self-serve capability for consent and preferences from within your apps and websites…

  • Easily embed and customise the style of your ‘my account’ widget into your apps and web pages.
  • Generate unique tokens to ensure supporters can securely view and manage their consents and preferences.

Allow your staff to view and manage supporter consent and preferences from within your systems using our Salesforce app or CRM widget.

Salesforce app

  • Out of the box consent and preference management to display permissions data at the various points of supporter interaction
  • Enable Sales, Marketing, Service and Financial Services Clouds
  • Works with leads and contacts in Tasks and Cases

CRM widget

  • Use widget technology for a light touch integration that enables the review and management of consent and preferences.
  • Pass in additional variables to record the CRM user and system in the transaction audit history.
  • Available for Dynamics and other leading CRMs.

Capture progressive consent to prevent consent fatigue and capture targeted permission.

  • Capture priority consents which have the most value without driving negative behaviour and frustrating supporters with repeated requests for consent.
  • Configure rules to define what is shown (e.g. existing consent which will soon expire, missing consents, convert denied to granted).
  • DataGuard aligns to the GDPR and existing fundraising regulation
  • Cookie management – comply with the latest guidance on cookie management
  • Fully visible and compliant audit trail
  • Build trust with supporters through greater transparency on how and why you process their data

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